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Our satisfaction has increased

24 Jul, 2009 05:00 AM
WELLINGTON Shire Council has recorded a higher satisfaction rating among residents than most other large rural shire councils across the state.

For overall community satisfaction, Wellington scored 64 out of 100 - two points higher than last year.

The median score for large rural shire councils was 62.

Wellington scored 73 for customer contact and 60 for community engagement - both around the average for similar-sized councils.

In specific performance areas, Wellington scored high marks for health and human services (71) and recreational facilities (70), with lower marks coming for local roads and footpaths (52), economic development (56) and town planning policy and approvals (56).

Among the suggestions for improvement, respondents said council needed to effectively consult with the entire community and wanted more parking facilities near shopping and business centres.

The survey was conducted independently of council by a private research group.

The shire also scored higher, at 66, than the state average in its advocacy of key local issues.

Councillor Malcolm Hole said the report showed council had not gone backwards in the past 12 months, according to the community.

"I'm pleased to say that when we look at the report ... the majority of people in Wellington Shire are really thrilled with what this council, and the one before it have done and are doing,'' he said.

"We set out to make Wellington a great place to live, work, invest, play and raise a family, and I can assure you, from what I'm seeing in those results, we are achieving it.''

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comments


Date: Newest first | Oldest first
Surely you dont expect us to believe that the Wellington Shire is doing a good job. They dont do anything other than drive around patrolling gthe streets. They are the worst council I have ever had the pleasure of dealing with. They must be kidding themselves and have very low standards when they feel that 62% is a great result. Get rid of local Government all together its a waste of money.
Posted by AKA, 25/07/2009 9:11:42 PM
Please, you have to be joking. The Wellington Shire need to wake up and start earning their wages. The shire have to power to envoke all kinds of bylaws to ensure the safety of the streets both in the entertainment are and the road traffic area. You can't even have audible music from your vehicle in Lygon Street without a $500 fine. That soon shut the hoons up. The Shire has the power to support the local police and create bylaws that give the police half a chance at making it a safer place. The rate payers have to start making noise and force the Shire to actually do thier job!!
Posted by Ratepayer, 3/08/2009 5:36:52 PM

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